The Wauconda Park District is constantly striving to offer you the best in recreation activities, events, and programs. If you are not completely satisfied, please tell us and we will arrange one of the following:
-You may transfer to another class if space is available or have the fee left as a class credit for future use.
-A pro-rated refund will be provided if requested prior to the 3rd class meeting.
-Upon proof, a pro-rated refund will be given for medical reasons or moving out of town.
-All refunds are subject to a $5 service charge.
-Refunds are not given for facility passes, leagues, trips, special events, club, preschool or summer day camp.
-Refunds can take up to 3 weeks to process and are mailed by check, credit back to your credit card, or class credit.
-A pro-rated class credit will be processed for contractual class requests up to the 3rd meeting.
-Participants registered for classes that are cancelled due to low enrollment will be issued a class credit for future use. Participants must request a refund if they would like their class credit refunded.
-Refund requests must be submitted a minimum of five days before the start of class session in order to receive a full refund minus the $5 service charge. Refund requests made four days or less before a class starts will be refunded at 50% of the class cost less $5 service charge.